Industries · Technology
IT support that keeps pace with your company.
Skillset resolves the access, device, and app tickets that slow fast-moving teams, with guardrails your security team signs off on.
Built for technology companies
Run IT that moves as fast as the rest of the company.
Engineers and go-to-market teams ship on tight cycles. Skillset resolves the tickets that block them in minutes instead of days.
Connects across your stack
Plugs into your identity provider, MDM, asset management, and SaaS tools so resolutions happen end-to-end, not in handoffs.
Resolution, not deflection
Skillset doesn't just answer questions. It grants the access, fixes the config, and closes the ticket, autonomously where it's safe to.
Guardrails your security team signs off on
Sensitive grants route through human approval, every action lands in an immutable audit log, and policies follow least privilege.
What Skillset handles
The tickets that fill your IT queue.
These are the recurring tickets that pull most of your team's time. Skillset services the routine ones and assists your technicians on the rest.
App & permission access
Fast access to the right tools with the right scopes. Skillset grants what's needed, with approvals enforced where they matter.
- Access to a SaaS tool for a new project
- Permission scope too narrow
- Group membership request
- Elevated access with approval
Onboarding & offboarding
New hires get day-one access across every system, and leavers are cleanly removed with licenses reclaimed and an audit trail generated.
- New hire needs day-one accounts
- Role change after a team switch
- Departure access revocation
- License and seat reclamation
Devices & software
From a laptop that won't update to software that won't install, Skillset resolves device tickets with asset context already attached.
- Laptop replacement request
- OS update breaking a tool
- Software install with approval
- Device missing from MDM
Everyday IT questions
The how-do-I questions that fill every queue. Skillset answers from a knowledge base it keeps up-to-date from resolved tickets.
- VPN setup on a new device
- Calendar and email configuration
- Shared drive permissions
- Which tool to use for what
Security & compliance
The controls your security team expects.
Every action Skillset takes is governed and logged. Sensitive grants stay under human approval.
SOC 2 compliant
ISO 27001 audit underway
SSO / SAML
Plug into your existing IdP
RBAC / least privilege
Per-role action policies
Immutable audit logs
Every action, every actor
Human approvals
For sensitive access grants
Encryption
In transit and at rest
GDPR-aligned
Regional data handling
Data retention controls
Configurable by workflow