Industries · Education
Responsive support for schools and learning platforms.
Skillset resolves the login, enrollment, and access tickets that interrupt teaching and learning, at the start of term and all year round.
Built for education
Keep students and staff learning, not waiting on IT.
When a student can't sign in to the LMS or a teacher can't reach their course, class time is lost. Skillset resolves the account and access tickets that keep learning moving.
Built for enrollment surges
Term starts bring spikes of new accounts, logins, and access requests. Skillset absorbs the surge without growing the support team.
Connects to your learning stack
Plugs into your identity provider, LMS, rostering, and scheduling tools so resolutions happen end-to-end, not in handoffs.
Always on, beyond school hours
Students and teachers hit blockers at night and on weekends, long after the IT office closes. Skillset resolves tickets the moment they come in.
What Skillset handles
The tickets that fill every term.
These are the recurring requests that pull most of your support team's time. Skillset services the routine ones and assists your agents through the rest.
Accounts & login
When a student or teacher can't sign in, learning stops. Skillset handles password, MFA, and SSO tickets end-to-end, at any hour.
- Password reset before class
- MFA reset on a new phone
- SSO into the LMS failing
- Account locked after failed attempts
Course & content access
The right people in the right courses, with rosters and permissions in sync. Skillset resolves enrollment and access tickets with approvals enforced where they matter.
- Student missing from a course roster
- Teacher needs access to a new section
- Course materials not visible
- Enrollment change not synced
Staff onboarding & offboarding
New teachers and staff get day-one access to every system they need, and leavers are cleanly removed with an audit trail.
- New teacher needs day-one accounts
- Role change at the start of term
- Revoke access after a departure
- Licenses and seats to reclaim